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Managed
Services

Achieve the best results from your IT systems and focus on the core competencies of your business. Having a managed services solution means you have an entire team of professionals dedicated to your core business operations, optimising your TCO, making your life easier.

The Financial and Capital Markets technology landscape is a complex and specialised environment, and the required skills and costs to maintain it continue to increase. We offer a full range of industry-leading services, underpinned by our Managed Services Advisory function.

WHAT YOU GET

Security
  • Best practice security architecture aligned to ISO 27001 and NIST
  • Architected around client requirements for data isolation
  • Encryption at-rest and in transit
Infrastructure-as-a-Service
  • Full stack responsibility
  • Industry standard monitoring and performance optimisation
  • Scalability for future growth
Integration Services
  • Standard API interface to upstream, downstream and 3rd party vendors
  • Customised API integration points available
  • Self-service portal
Support
  • Proactive application and process monitoring
  • Depth and breadth of subject matter expertise and skills
Application Lifecycle Management
  • Change and release management with a focus on automation
  • Software development and configuration lifecycle management
  • Project Management
Business Agility
  • Business Continuity and operational risk mitigation
  • Focus on your business, not your IT Infrastructure
  • Evergreen approach to application releases
  • TCO Optimisation

Other Run Services

Service Desk

The Andile Service Desk operates as a standalone solution for clients needing to outsource their first- second- or third-line functional and technical support to a highly skilled and experienced team. This team runs Financial and Capital Markets platforms and Trade Desks for Investment Banks across the world. Andile’s Service Desk offering is highly scalable and very popular with clients.

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EverGreen

EverGreen is a suite of services designed to provide clients with a continuous release framework for their specialised Trade and Treasury platforms, breaking the major upgrade cycle.

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Andile’s continuously invests to ensure that we develop, and implement, world class standard project delivery practices to ensure quality and speed of delivery for our clients.