India has rapidly emerged as a global leader in the Global Capability Centres (GCCs) ecosystem, transforming itself into a strategic hub for multinational corporations (MNCs). With over 1,580 GCCs and an installed talent base exceeding 1.66 million professionals, the country’s role in driving innovation and operational excellence is undeniable. These centres have evolved from being mere back-office operations to becoming critical “nerve centres” that influence the global strategies of their parent companies. This shift is especially prominent in sectors such as artificial intelligence (AI), machine learning, advanced analytics, cybersecurity, and semiconductor technologies, which are increasingly becoming focal points for both new and existing GCCs.
In 2023 alone, India welcomed 10 new GCCs, with major players like Edge Cortix, M31 Technology Corporation, and Signature IP establishing operations. US-headquartered companies accounted for approximately 50% of these new entrants, reflecting the confidence global giants have in India’s capabilities. This confidence is not unfounded; India offers a robust environment for research and development (R&D), particularly in cutting-edge technologies like generative AI (GenAI). As more companies recognise the potential of Indian GCCs to lead technological advancements, the growth of these centres is expected to continue its upward trajectory.
However, this growth is not without its challenges. As GCCs scale and evolve, they encounter complex issues related to talent management, strategic technology adoption, and regulatory compliance. Regulatory compliance, in particular, has become a focal point for GCC leaders, with over 55% viewing it as crucial for smooth operations. Issues such as transfer pricing, Special Economic Zone/Software Technology Parks of India regulations, and labour laws are top concerns. Addressing these challenges is essential for sustaining the growth and success of GCCs in India.
For institutions like Andile India, the booming GCC ecosystem presents an unparalleled opportunity to scale innovation and tap into the country’s vast technological and human resources. However, success in this dynamic market requires a proactive approach to managing associated challenges. Engaging with India’s regulatory frameworks and addressing talent management issues will be key to ensuring sustained success.
At Andile India, we are committed to leveraging these opportunities while navigating the complexities of the Indian market. Our approach is holistic, delivering services that span the entire spectrum of market-driven and client-specific needs. From advisory to implementation support, our team is equipped with the expertise and experience required to address the diverse challenges faced by our clients.
Comprehensive Service Offerings
Our services are designed to address key areas crucial to the success of financial institutions in today’s fast-paced environment:
- Treasury and Trading System Implementation: We specialise in the seamless implementation of treasury and trading systems across front, middle, and back-office functions. Our expertise spans multiple asset classes and industry-leading platforms.
- System Upgrade Services: System upgrades involve more than just software installation. We provide comprehensive upgrade services, including functional and technical impact analysis and platform upgrade coordination, ensuring your upgrades are smooth, efficient, and aligned with your business goals.
- Testing Services: Our testing services cover end-to-end system testing, test automation, and UAT planning, preparation, and execution support, ensuring that every aspect of your system is thoroughly tested and ready for deployment.
- Regulatory and Market-Driven Reform: We focus on providing compliance and transition support tailored to region-specific regulatory requirements, helping you navigate the complexities of regulatory reform.
- Advisory Services: Choosing the right technology vendor is crucial. We offer end-to-end RFP and vendor selection support, guiding you through the process to ensure you select the best-fit technology vendor for your needs.
- Technology Transformation: Our technology transformation services include platform assessment, future state design, and target state roadmapping, ensuring your front, middle, and back-office functions are future-ready.
Andile India is poised to lead in the Treasury Platform Services space, driven by our comprehensive service offerings, strong market presence, and strategic vision. As the Indian GCC story continues to unfold, Andile India is ready to innovate, lead, and contribute to this dynamic landscape, ensuring that our clients are equipped with the tools and support needed to thrive in a rapidly changing environment.